The Johnstown Estate is consistently committed to exceeding expectations and aims to be one of Ireland’s ultimate resort experience, setting new standards for hospitality, indulgence and relaxation. The company recognises that the most important resource we have to help us meet our vision is our team. In view of this, we treat every team member with dignity and respect.

We, therefore, employ people who have dedication, expertise, and above all else enthusiasm for taking care of our guests.

Our people are our most important asset because the quality of our guest experience cannot exceed the abilities of our team. We, therefore, treat every member of staff extremely well and do our utmost to help them achieve their full potential. If you believe that you have the passion, personality and the skills, we require, please contact us.



Reception Manager (Front Office Team) - Reporting to Rooms Division Manager.

Key Responsibilities are as follows

  • To ensure that all reception staff maintain the desired level of client service in line with The Johnstown Estate Service Promise
  • A thorough knowledge of the Opera Property Management System is required to ensure correct procedures are always followed
  • To ensure that service levels are maintained to the highest degree and particular attention is paid to client care to ensure that all guests receive the highest quality of service and attention
  • To ensure staff provide all assistance that a visitor may require
  • To take full ownership of the reception, making sure that they are kept in the best possible order at all times
  • To ensure that all reception staff are trained and are fully conversant with all aspects of The Johnstown Estate Service Promise and Property Management System
  • To collate and deliver accurate reports on all aspects of reception on request from the manager
  • To ensure that all desks are appropriately manned to ensure service levels are met, ensuring adequate cover for sickness and vacation
  • Flexibility in both attitude and working hours is essential
  • Previous supervisory experience essential
  • To actively manage and develop the team reception
  • Greet guests in a warm and friendly manner
  • To have a thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package, etc)
  • To offer guest services such as wake up call, assistance with luggage, taxi requirements etc. upon check-in
  • Handle all guest enquiries and complaints in a professional manner
  • Answer all telephone calls in a friendly and efficient manner
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy
  • To assist in the smooth running of the front office desk during your shift


The ideal candidate for this position

  • Experience of working in a customer focused service delivery role in a hotel
  • An excellent customer focused manner at all times
  • Demonstrating the ability to be proactive and to possess strategic thinking skills
  • The ability to lead and develop the reception team
  • The ability to communicate effectively at all levels
  • The ability to manage change
  • A very high standard of personal appearance
  • A good eye for detail and a desire to take responsibility, through to resolution, for issue and concerns generated by our customers
  • Minimum of 2 years in a supervisory role and a working knowledge of Property Management Hotel System, Opera is essential


Company benefits include

  • Uniforms provided
  • Meals provided on duty
  • Free car parking
  • Leisure Centre Membership
  • Ongoing training & Development
  • Career progression



If you wish to apply for this position, please email


Commis Chef, Chef de partie

Reporting to; Head Chef. The purpose of job: To assist the Head Chef in the smooth running of the kitchen ensuring that departmental standards are maintained while ensuring minimum wastage and maximum customer satisfaction.

As a Commis Chef, Chef de partie you will be responsible for food preparation and serving; ensuring the highest standards are adhered to. This position is also responsible for strict hygiene controls that are to be kept in all areas; following all Health & Safety guidelines and performing any other duties as delegated by Head Chef. This position requires, commitment to quality food and service, the ability to work on one’s own initiative and as part of a team, time flexibility for shift work including weekends and able to work on short notice. Fluent English required, culinary college award desirable, food handling certificate essential. Legal entitlement to work in Ireland/EEA necessary.

Skill Requirement

Excellent knife skills, excellent knowledge of procedures and practices on food handling, preparation, storage and sanitation, attention to detail.

  • Be qualified and have 2 years recent previous experience in a large kitchen
  • Be capable of producing high-quality food in a fast-paced environment
  • Have excellent Hygiene and HACCP experience
  • Have a passion for cooking and a willingness to learn
  • Work well as part of a team
  • Be Flexible
  • The ideal candidate should have experience at 4 Star Level.
  • Valid Work Permit


Company benefits include

  • Complimentary Gym/Leisure Membership
  • Meal on Duty
  • Departmental Incentives
  • Uniform Provided


If you wish to apply for this position, please email


Holistic Therapist - Spa Therapist

The ideal candidate will be energetic, motivated and passionate.


  • Itec or Cibtac qualified
  • Qualified in face & body treatments
  • Previous experience in a spa environment
  • Previous training with Elemis beneficial
  • Reflexology and Reiki an advantage
  • Flexible and available for weekend work
  • Excellent customer service skills


Company benefits include

  • Uniforms provided
  • Meals provided on duty
  • Free car parking
  • Leisure Centre Membership
  • Ongoing Training & Development
  • Career progression



If you wish to apply for this position, please email

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