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The Johnstown Estate Careers

The Johnstown Estate is consistently committed to exceeding expectations and aims to be one of Ireland’s ultimate resort experience, setting new standards for hospitality, indulgence and relaxation. The company recognises that the most important resource we have to help us meet our vision is our team. In view of this, we treat every team member with dignity and respect.

We, therefore, employ people who have dedication, expertise, and above all else enthusiasm for taking care of our guests.

Our people are our most important asset, because the quality of our guest experience cannot exceed the abilities of our team. We, therefore, treat every member of staff extremely well and do our utmost to help them achieve their full potential. If you believe that you have the passion, personality and the skills, we require, please contact us.

Please feel free to view our latest vacancies at The Johnstown Estate below.                                                                                                                                                                                                                      

CURRENT VACANCIES

 

Conference and Events Sales Coordinator

We are currently recruiting for the new position of CE Sales Coordinator for 2-3 days per week.  Reporting to the Events Manager and Director of Sales & Marketing, the ideal candidate will have previous sales experience in a similar position with a proven track record in growing sales.  You will assist the conference and events department to maximise event enquires and maximise revenue.

You will build strong relationships with your clients to coordinate successful events, ensuring an accurate production of function sheets and communicating these details to the operations team. You will also actively seek client feedback and sales leads wherever possible.

All bookings will be made via our in-house Opera system, creating proposals, written confirmation and following onto contracts, deposits and function sheets.

Key Responsibilities

  • Proactively market and sell the conference and meeting rooms
  • Management of all enquiries and ensure maximum in efficiency and conversion
  • Maintain a strong working relationship with conference customers to ensure their needs are met
  • Organise meeting rooms for upcoming events including catering, furniture and any other requirements
  • Attend a weekly meeting with the Operations team detailing the events expectations, requirements and needs
  • Be the first point of contact for all existing and new clients. Conduct show-rounds within our beautiful hotel and promote other areas within it
  • Provide cover for the Wedding Coordinator where needed and support with hosting over the festive period

 

Candidate Profile

  • Previous sales experience in a four or five-star property essential
  • Excellent communication/presentation skills
  • Experience of working in a busy conference and events environment, preferably within a hotel
  • Energetic, well presented with an enthusiastic and professional approach
  • The Ideal candidate must be flexible to work additional and out of hours where required
  • Strong administration skills and follow up
  • Self-motivated with a desire to succeed in a challenging environment
  • Opera  Experience Essential
  • Excellent PC skills – MS Office
  • Car Owner / full clean driver’s licence
  • Available 2-3 days per week may include weekends

 

Company Benefits Include

  • Meals on duty
  • Free Staff car parking
  • Complimentary Leisure club membership
  • Ongoing training & development

 

Competitive Remuneration Package

Applications are invited with cover letter and full curriculum vitae to events@thejohnstownestate.com to arrive no later than Friday 13th April 2018.

 

Reservations Executive 

Reporting to the Reservations Manager you will provide a friendly and efficient service and ensure that guest reservations are taken in a courteous and efficient manner. You will ensure that effective controls are implemented and adhered to regarding reservations and you will contribute positively to the smooth and efficient running of reservations. 

Key Responsibilities

To provide hospitality by being friendly, courteous and helpful to guests, managers and fellow colleagues at all times.
To process and administer all guest reservations efficiently and in a professional manner. Ensuring that their needs and wants are met to the highest standard.
To ensure that all sales opportunities are maximised.
To perform any other duties as may be reasonably requested by management from time to time.

Candidate profile

  • Previous experience in a four or five-star property essential
  • Experience working with an OPERA Management System
  • Excellent Eye for Detail with the ability to organise
  • Strong administration skills and follow up
  • Passionate about customer care
  • Energetic, well presented with an enthusiastic and professional approach
  • Must have excellent written and oral English
  • The Ideal candidate must be flexible to work additional and out of hours where required
  • Available 5 days per week including weekends

 

Company benefits include

  • Meals on duty
  • Free Staff car parking
  • Complimentary Leisure club membership
  • Ongoing training & development

 

This position has an immediate start and salary is commensurate with experience. 

Applications are invited with cover letter and full curriculum vitae to resmanager@thejohnstownestate.com to arrive no later than Friday 13th April 2018.

 

Reception Manager (Front Office Team) - Reporting to Rooms Division Manager.

Key Responsibilities are as follows

  • To ensure that all reception staff maintain the desired level of client service in line with The Johnstown Estate Service Promise
  • A thorough knowledge of the Opera Property Management System is required to ensure correct procedures are always followed
  • To ensure that service levels are maintained to the highest degree and particular attention is paid to client care to ensure that all guests receive the highest quality of service and attention
  • To ensure staff provide all assistance that a visitor may require
  • To take full ownership of the reception, making sure that they are kept in the best possible order at all times
  • To ensure that all reception staff are trained and are fully conversant with all aspects of The Johnstown Estate Service Promise and Property Management System
  • To collate and deliver accurate reports on all aspects of reception on request from manager
  • To ensure that all desks are appropriately manned to ensure service levels are met, ensuring adequate cover for sickness and vacation
  • Flexibility in both attitude and working hours is essential
  • Previous supervisory experience essential
  • To actively manage and develop the team reception
  • Greet guests in a warm and friendly manner
  • To have a thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package, etc)
  • To offer guest services such as wake up call, assistance with luggage, taxi requirements etc. upon check-in
  • Handle all guest enquiries and complaints in a professional manner
  • Answer all telephone calls in a friendly and efficient manner
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy
  • To assist in the smooth running of the front office desk during your shift

 

The ideal candidate for this position

  • Experience of working in a customer focused service delivery role in a hotel
  • An excellent customer focused manner at all times
  • Demonstrating the ability to be proactive and to possess strategic thinking skills
  • The ability to lead and develop the reception team
  • The ability to communicate effectively at all levels
  • The ability to manage change
  • A very high standard of personal appearance
  • A good eye for detail and a desire to take responsibility, through to resolution, for issue and concerns generated by our customers
  • Minimum of 2 years in a supervisory role and a working knowledge of Property Management Hotel System, Opera is essential

 

Company benefits include

  • Uniforms provided
  • Meals provided on duty
  • Free car parking
  • Leisure Centre Membership
  • Ongoing training & Development
  • Career progression

 

Apply

If you wish to apply for this position, please email fhickey@thejohnstownestate.com

 

Commis Chef, Chef de partie

Reporting to; Head Chef. The purpose of job: To assist the Head Chef in the smooth running of the kitchen ensuring that departmental standards are maintained while ensuring minimum wastage and maximum customer satisfaction.

As a Commis Chef, Chef de partie you will be responsible for food preparation and serving; ensuring the highest standards are adhered to. This position is also responsible for strict hygiene controls that are to be kept in all areas; following all Health & Safety guidelines and performing any other duties as delegated by Head Chef. This position requires, commitment to quality food and service, the ability to work on one’s own initiative and as part of a team, time flexibility for shift work including weekends and able to work on short notice. Fluent English required, culinary college award desirable, food handling certificate essential. Legal entitlement to work in Ireland/EEA necessary.

Skill Requirement

Excellent knife skills, excellent knowledge of procedures and practices on food handling, preparation, storage and sanitation, attention to detail.

  • Be qualified and have 2 years recent previous experience in a large kitchen
  • Be capable of producing high-quality food in a fast-paced environment
  • Have excellent Hygiene and HACCP experience
  • Have a passion for cooking and willingness to learn
  • Work well as part of a team
  • Be Flexible
  • The ideal candidate should have experience at 4 Star Level.
  • Valid Work Permit

 

Company benefits include

  • Complimentary Gym/Leisure Membership
  • Meal on Duty
  • Departmental Incentives
  • Uniform Provided
     

Apply

If you wish to apply for this position, please email lpoboril@thejohnstownestate.com

 

Holistic Therapist - Spa Therapist

The ideal candidate will be energetic, motivated and passionate.

Requirements

  • Itec or Cibtac qualified
  • Qualified in face & body treatments
  • Previous experience in a spa environment
  • Previous training with Elemis beneficial
  • Reflexology and Reiki an advantage
  • Flexible and available for weekend work
  • Excellent customer service skills

 

Company benefits include

  • Uniforms provided
  • Meals provided on duty
  • Free car parking
  • Leisure Centre Membership
  • Ongoing Training & Development
  • Career progression

 

Apply

If you wish to apply for this position, please email spamanagement@thejohnstownestate.com

 

Bar Supervisor - Coach House Bar

The ideal candidates will be friendly, well presented, who enjoys interacting with people and will have a minimum 1 years’ experience in a similar role. Fluent English is required for this position.

 

Duties to include

  • Assist the Bar Manager/ F&B Outlets Manager with the day to day running of the Coach House Bar, ensuring smooth and efficient operation
  • Supervising / Managing and developing a team of customer service professionals
  • Ensuring effective Cash & Stock Control Procedures are in place and adhered to at all times
  • Assist with the Training and Development of the team
  • To ensure the highest level of standard of service and cleanliness are maintained at all times
  • Achieving high levels of customer satisfaction and feedback
  • Maximise sales and promote an upselling environment
  • Ensuring high level of Hygiene throughout the department at all times
  • To ensure the up-keep of maintenance throughout the Coach House

 

Company benefits include

  • Uniforms provided
  • Meals provided on duty
  • Free car parking
  • Leisure Centre Membership
  • Ongoing training & Development
  • Career progression

 

Apply

If you wish to apply for this position, please email lpoboril@thejohnstownestate.com

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