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CAREERS AT THE JOHNSTOWN ESTATE

 The Johnstown Estate is consistently committed to exceeding expectations and aims to be one of Ireland’s ultimate resort experience, setting new standards for hospitality, indulgence and relaxation. The company recognises that the most important resource we have to help us meet our vision is our team. In view of this, we treat every team member with dignity and respect.

We, therefore, employ people who have dedication, expertise, and above all else enthusiasm for taking care of our guests.

Our people are our most important asset because the quality of our guest experience cannot exceed the abilities of our team. We, therefore, treat every member of staff extremely well and do our utmost to help them achieve their full potential. If you believe that you have the passion, personality and the skills, we require, please contact us.

HOUSEKEEPING STAFF

 We are currently recruiting individuals to join our Housekeeping team to oversee daily cleaning operations.  There will be opportunities for full-time and part-time hour roles within this busy department. 

 We are seeking reliable individuals with excellent attention to detail.

KEY RESPONSIBILITIES

  • Ensuring the cleaning of all guest rooms is of a consistently high standard
  • Ensuring the cleaning of all lodges is of a consistently high standard
  • Complying with all health and safety procedures
  • Complying with Fire Safety procedures

 

CANDIDATE PROFILE

  • A minimum of 6 months experience in a housekeeping role in a 4-star hotel or similar, is an advantage 
  • Should possess high attention to detail
  • Must be able to work in a fast-paced environment
  • Positive attitude is required 
  • Must be able to work on own initiative and also as part of a team
  • Flexibility in working hours essential

 

BENEFITS

  • Uniform provided 
  • Free Meal provided on duty
  • Staff car parking 
  • Complimentary Leisure Club membership 
  • On the job training
  • Employee Awards Scheme

 

Please send your Cover Letter and CV to mbowers@thejohnstownestate.com

 

MARKETING MANAGER WITH DIGITAL EXPERIENCE

The Johnstown Estate Hotel & Spa is recruiting a Marketing Manager with Digital Experience to join the Sales & Marketing Team. The successful candidate will be responsible for the effective delivery of all aspects of marketing in a fast-paced customer-focused environment. The ideal candidate will have a proven track record in developing, executing and managing integrated traditional & digital marketing campaigns, plus a passionate interest in marketing.

 

RESPONSIBILITIES

  • Responsible for the development and execution of the marketing strategy (traditional & digital) in line with the hotel Sales & Marketing plan.
  • Managing the planning and implementation of both traditional and digital marketing campaigns for the hotel.
  • Develop marketing plans to support revenue strategies for all the hotel outlets.
  • Maintain effective internal communications to ensure that all relevant departments are kept informed of marketing objectives -Bedrooms, Spa, Leisure Club, Restaurant and Bar, Events, Weddings & Sports teams.
  • Overall responsibility for brand management and corporate identity of The Johnstown Estate.
  • Create and manage integrated digital marketing campaigns incorporating PPC, Display, Paid Social, Email, SEO, and Content Marketing.
  • Responsible for the creation of weekly/ monthly team reports to track metrics, conversion rates, cost per acquisition and ROI for digital and traditional marketing and provide insights and suggestions for improvements.
  • Experience in developing, executing and managing digital marketing campaigns and programmes.
  • Advanced use of paid advertising channels such as Search, Display, Facebook, Instagram, and Twitter.
  • Responsible for the hotel website, ensuring all content is up to date and in line with our SEO strategy.
  • Ability to use Google Analytics to optimize the customer journey.
  • Utilise guest feedback to develop systems and procedures to enhance the guest experience.
  • Developing and monitoring the marketing budget on a quarterly and annual basis.
  • Monitor and report on competitor marketing activity and analyse the type of communications used, strategies deployed and estimated spends.
  • Producing brief, design, copy, and branding for all offline material (Radio, TV, Print, Exhibitions).
  • Producing creative and accurate print and web-based artwork using Adobe InDesign and Photoshop.
  • Support our PR team in their vision for the hotel working closely with design agencies, photographers, videographers, journalists, graphic designers and influencers.
  • Involved in the planning and execution of trade shows, wedding fairs and consumer events.

 

SKILLS / EXPERIENCE

  • BSc/BA in Marketing/Digital Marketing or equivalent experience in a Marketing Manager role
  • Experience of the hospitality or tourism industry is essential
  • Must possess a positive ‘can-do’ attitude and have a full clean driver’s license
  • High energy and results-orientated individual, an innovator with a passion for all things digital 
  • Strong project management skills – ability to manage numerous projects and organise resources effectively
  • Understanding of Content Management Systems and web development technologies
  • Be a leader, with the ability to effectively communicate and influence others
  • Web content design experience using Adobe & graphic design
  • Excellent attention to detail
  • Hotel Marketing experience would be an advantage but not essential

 

Please send your Cover Letter and CV to mbowers@thejohnstownestate.com

 

Part-Time Night Porter

We now have vacancies for part-time Night Porters.  The ideal candidate should be professional, well presented, and maintain the highest level of customer service and operational standards. 

ROLES AND RESPONSIBILITIES:

  • Set up/break down of conference and private dining rooms
  • Preparation & service of food and beverage to guests including room service between 11pm - 7am
  • To maintain a high standard of cleanliness of all public areas
  • To assist the Night Manager in dealing with request and queries from guests
  • To carry guests luggage to and from bedrooms including group check-ins/departures
  • To promote and sell The Johnstown Estate Hotel facilities & services at all times
  • Answer guest queries and telephone calls at the hotel reception desk in the absence of the Night Manager
  • To carry out nightly security checks/fire walks of the property
  • Ensure all external doors are locked and secure overnight
  • Report any maintenance/health hazards to the Night Manager
  • Any other reasonable request by Management


BENEFITS: 

  • Meals on duty
  • Staff Car parking 
  • Complimentary Leisure Club Membership
  • Training & development
  • Career progression

 

Please send your Cover Letter and CV to mbowers@thejohnstownestate.com

 

THE COACH HOUSE BRASSERIE MANAGER

Here at The Johnstown Estate were are looking to recruit an experienced manager for our ‘Coach House Brasserie’. Reporting to the Food and Beverage Outlets Manager, the manager will be responsible for the day to day running of The Coach House.

 

CANDIDATE PROFILE:

  • The role would suit a customer-focused hospitality professional looking to make a big move in their career
  • Exceptional knowledge in food, beverage and bar management
  • You will be a people-focused manager to support and mentor all staff
  • An ability to identify areas for improvement in operations, costings and internal development
  • Ability to represent the Food and Beverage department at meetings when required

 

RESPONSIBILITIES:

  • Meet and greet guests and ensure the Brasserie team provide excellent service to our guests and continuously strive to exceed expectations
  • To ensure standards are in accordance with SOP's
  • Ensure cash handling procedures are adhered to and stock control is proactively managed
  • Ensure Brasserie team members are continuously trained on product knowledge, service standards, menus and all Hotel-wide initiatives & promotions
  • To develop and coach the team through effective communication and Job chats
  • Utilise supervisory skills, effective communication, and motivation to maximise employee productivity and satisfaction
  • To ensure that the highest possible standard of personal hygiene, dress, appearance and conduct is maintained at all times
  • To ensure effective rostering practices to maximise efficiency in the Brasserie & Banqueting Bars
  • To follow, implement and continuously update the SOP’s for the Department

 

BENEFITS:

  • Leisure Club access
  • Meals when on Duty
  • Staff discounts
  • Car parking
  • Uniforms

 

The successful candidate must have a minimum of 2 years Managerial/Supervisory experience in a 4-star Hotel. They should also have the ability to work well under pressure and should be energetic, customer-focused and should possess excellent communication skills. Please send your Cover Letter and CV to mbowers@thejohnstownestate.com

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